Shipping policy

Shipping Conditions

Thank you for shopping at Martina Otte Cosmetics®. We strive to process and ship your order as quickly and efficiently as possible.

1. Shipping areas

We currently deliver to the following regions:

  • Germany

  • European Union (EU)

  • International (Switzerland, USA, etc. - optionally adapt)

2. Shipping Costs Shipping costs are calculated and displayed during the checkout process. Germany: Standard shipping is a flat rate of [amount, e.g., €6.99]. EU countries: Shipping costs vary depending on weight and destination country and start at [Amount].

  • International (Non-EU): Please note that additional customs duties or taxes may apply, which are the responsibility of the buyer.

  • 3. Processing and Delivery Times
    • Processing Time: All orders are usually processed within 1–2 business days after receipt of payment (excluding weekends and public holidays).

    • Delivery Time (Germany): Delivery usually takes place within